Article Qualité Références 72 - Avril-Mai-Juin 2017 - Excellence Opérationnelle - page 37 à 41 -  http://www.qualite-references.com​

Nowadays, Quality has become a business qualifying feature. This is why many specific Quality Management Systems such as ISO 9001 have been developed all along the last decades. Nevertheless, ISO 9001 is considered by “Quality World Class” companies as “only” a good foundation but is not sufficient for them to reach their challenging operational targets. To seek Excellence, new systems such as Lean have emerged. The Quality part of Lean, usually named Built in Quality (BIQ) is regularly mentioned by researchers but no real synthetic model has been yet proposed to describe its characteristics. The present research work aims to contribute to fill this gap as it does not only depict what Built in Quality looks like but also proposes a synthetic original model detailing a “generic” Quality Management System for Lean Manufacturing companies.